We would like to thank all of our incredibly awesome customers for there support and dedication over the years. We have truly enjoyed getting to know so many of you and feel it is an honor that we have become friends with you.
As much as we would love to be of service to you for the next 20 years, we must end our service business at this location. Sunoco has decided it would like to have a larger convenient store to better serve their customers. They plan to expand the snack shop by remodeling the service bays. Our lease of the service bays ends on December 31,2014.
For our customers that have developed a trust in our employees and would like to continue to do business with them, here is where you can find them:
Rob and Christian will be going to Newgate Auto Care located at Newgate Sunoco, 14124 Lee Highway in Centreville, VA 20120. You can reach them at 703-631-0689 or click on this link to go to their web site: NewgateSunoco.com
Pete and Dave will both be going to Quality Auto Body and Repair located at 3174 B Draper Dr. in Fairfax, VA 22031. You can reach them at 703-449-0022 or click on this link to go to their web site: QualityAutoRepairVA.com
Here at Fair Lakes Automotive we strive for attention to detail. One very important detail is what we look for in the technician that will be servicing your vehicle. We believe morals and values are just as important as technical knowledge and mechanical abilities. At Fair Lakes Automotive you can expect timely, honest, and accurate recommendations.
Fair Lakes Automotive uses the best state-of-the-art equipment available to diagnose any problem with your vehicle. The best possible service comes from having the latest equipment to diagnose the many complex systems on your car. Along with our state-of-the-art equipment is the in-depth training our technicians receive on how to run the specific test required to diagnose your vehicles systems.
Fair Lakes Automotive employs ASE certified technicians. The ASE certification is the industry standard and says our technicians are committed to providing the highest quality work to our customers. Just as the equipment to analyze your car changes yearly so does the knowledge required by your mechanic. You can rest assured that when you trust your car repairs to Fair Lakes Automotive that the mechanic servicing your car has the latest training and knows how to use the latest equipment to get you back on the road.
Our many satisfied customers think you should try us because of the way everyone at Fair Lakes Automotive goes the extra mile to make you feel welcome when you come in with a problem and comfortable when you have to leave your car with us knowing you couldn't leave it in better caring hands.
They like that we take the time to thoroughly explain the conditions we find and the process of the needed repair. They like that we call them by name and remember who they are. They like that we have a shuttle bus and offer them a free ride to work or back home and then pick them up when their car is ready. Here is what they are saying about us.
...I wanted you to know just how much I appreciate the truly exceptional service you have provided me over the past 12 years while servicing my three vehicles. You have hone out of your way time and time again to accommodate my schedule, needs, and emergencies. Above all, you have provided me the highest level of trust, which is the single greatest reason why you are the only service technician I take my vehicles to.
...Terry M, Chantilly, VA
...I wanted to express my gratitude for your quick attention toward my problem as well as your friendly and professional attitude. It was refreshing to find someone so eager to help! To quote one of your customers "you guys are the best"!
...A, Alexandria, VA
...Thank you and your team for your quick and helpful response to my problem with my car last week. I was fortunate that the people at the Hyatt referred me to you.
I appreciate your technical skills...
...You are very professional and responsive. Thanks again.
At Fair Lakes Automotive it's all about you, the customer. We understand you have a lot of choices when it comes to where you get your car repaired. Our philosophy from the very beginning has been treat the customer as we would a valued guest in our home. At Fair Lakes Automotive we are proud that so many of our customers become friends.